The agreement between us.

These Terms of Service (the “Terms”) govern your access to and use of the VirtualWednesday website, mobile applications, Slack-connected community features, APIs, MCP-enabled features, and related products and services (together, the “Services”).

By accessing or using the Services, creating an account, clicking to accept these Terms, or otherwise indicating assent, you agree to be bound by these Terms and any policies incorporated by reference, including the Privacy Policy and any product-specific terms we present at sign-up or purchase.

If you don’t agree to these Terms, please don’t use the Services.

You need to be at least 18 years old (or the age of majority in your jurisdiction) and able to form a binding contract to use the Services.

By creating an account or using the Services, you confirm that:

• The information you give us is accurate and current.
• You have authority to enter into these Terms.
• You’ll keep your sign-in credentials confidential.
• You’re responsible for everything that happens under your account.

We may suspend or terminate accounts that contain inaccurate information, violate these Terms, create legal risk, or threaten platform integrity.

VirtualWednesday provides digital coaching, workflow support, community discovery, AI-assisted analysis, and related software features through website and app interfaces, including interactions with Agent Wednesday and connected community environments like Slack.

Some features rely on cloud-hosted AI components, third-party integrations, or community-generated information, and may evolve over time.

The Services are designed to support performance, clarity, accountability, workflow improvement, and community discovery. They are not designed or offered as medical care, mental-health treatment, crisis response, legal advice, tax advice, investment advice, or any other licensed professional service.

The Services, including Wednesday’s outputs, summaries, recommendations, reminders, and community suggestions, are provided for informational, educational, and coaching-support purposes only.

We don’t provide therapy, psychiatric care, medical diagnosis, legal services, financial advisory services, or any other regulated professional service. Nothing available through the Services is a substitute for professional judgment, emergency assistance, or advice from a qualified licensed provider.

If you’re in a crisis: if you’re experiencing a medical emergency, mental-health crisis, or other urgent situation, contact emergency services or a qualified professional immediately. Don’t rely on the Services for emergency response.

Wednesday is an AI guide. Some outputs are generated or assisted by artificial intelligence, machine learning systems, retrieval systems, or automated decision-support tools. AI outputs may be incomplete, outdated, incorrect, biased, or unsuitable for your specific situation. We tell you when content is AI-generated.

You’re responsible for reviewing and evaluating any AI-generated or AI-assisted output before relying on it for business, operational, legal, financial, health, employment, or personal decisions. We don’t guarantee that AI-generated content will be accurate, complete, or fit for any specific purpose.

An active VirtualWednesday membership gives you:

• The weekly Wednesday reflection ritual: a structured session that ends with a focus, up to three commitments, a likely blocker, and a next check-in.
• AI-built weekly plans generated by Wednesday.
• Voice and text coaching with Wednesday between sessions.
• Saved history of your reflections, plans, and progress.
• Memory controls: pause, edit, or delete what Wednesday remembers about you.
• Access to the members-only Slack community.
• Use of the VirtualWednesday iPhone app.

We may add, change, or remove features over time. If a change materially reduces what membership includes, we’ll let you know in advance and give you a fair way to cancel.

Membership is $149 per year, billed once when you start, in U.S. dollars unless noted otherwise. Payment on the website is processed by Stripe. Payment in the iPhone app is processed by Apple through the App Store, in your local currency at Apple’s tier equivalent.

Renewal. Your membership renews each year on the same date unless you cancel. We’ll send a reminder before each renewal. Renewals are charged using the payment method on file.

Price changes. We may change the price of membership for future billing terms. We’ll notify you at least 30 days before a price change takes effect. If you don’t want to renew at the new price, cancel before your next renewal.

Taxes. Prices don’t include taxes. If we’re required to collect tax in your jurisdiction, we’ll add it at checkout.

App-store purchases. If you subscribe through the Apple App Store or another third-party platform, billing, renewal, cancellation, and refunds may also be governed by that platform’s rules and terms.

Three things to know.

The VirtualWednesday iPhone app is the primary place the weekly ritual happens. You can sign in to the app with the same account you use on the website. If you bought your membership on the website, you don’t need to buy it again on the app.

The app supports voice and text coaching, sends optional notifications (session reminders, midweek check-in nudges), and lets you connect optional integrations like Slack and your calendar. You can turn any of these on or off in the app’s settings.

Where you can buy a membership in the app depends on the App Store region you’re in. In some regions you may see a link to the website to purchase; in others, the only purchase option is through the App Store. Either way, your membership works the same once you’re signed in.

These Terms are between you and VirtualWednesday, not Apple. Apple isn’t responsible for the iPhone app or its content. The standard Apple licensed-application end-user license terms also apply where they conflict with anything inconsistent here.

You may use the app only on Apple-branded products that you own or control and as permitted by the App Store Terms of Service. If the app fails to conform to any applicable warranty, you can notify Apple and Apple may refund the App Store purchase price; beyond that, Apple has no warranty obligation for the app.

Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms and may enforce them against you with respect to your use of the app.

When gifting opens, you can buy a membership for someone else. The buyer pays. The recipient receives a redemption code by email and claims the membership themselves. Gifts don’t auto-claim.

Buying a gift doesn’t give the buyer a membership. If a recipient doesn’t redeem a gift, we’ll work with the buyer to either resend or refund within a reasonable window.

Some account settings include preferences for future contribution and entitlement programs, places where members might choose to share specific workflows or insights and earn a share if those contributions create value.

No such program is active today. The settings exist as scaffolding so we can build the system carefully when the time comes. Toggling them does not earn you anything, obligate us to anything, or create any present right.

If and when we launch a contribution program, we’ll publish its terms (what’s shared, how value is calculated, how members get paid, and how taxes work). We’ll require your explicit opt-in for that specific program before anything is shared or earned. You’ll be able to withdraw at any time, on terms we’ll spell out then.

The Services may store memory, goals, patterns, summaries, preferences, and community signals to improve continuity and personalization. The availability and effect of those features depend on your settings, your product tier, and the integrations you’ve connected.

You can pause memory, edit specific items, or delete what Wednesday remembers about you from inside the app. We may use aggregated or de-identified information to operate, secure, analyze, and improve the Services, subject to applicable law and the commitments in our Privacy Policy.

Active members can join a private Slack community. Joining is optional and isn’t required to use the product. If you join, you’re also subject to Slack’s terms and our community guidelines.

Community features are offered to help you discover useful human context and professional insight, but we don’t guarantee the accuracy, legality, quality, safety, or usefulness of user-generated content or third-party statements. Interactions with other members are at your own risk.

We may moderate, remove, restrict, or refuse community content or access at our discretion to protect members, enforce community standards, comply with law, or protect platform integrity.

You may submit prompts, messages, recordings, transcripts, notes, workflow descriptions, feedback, profile information, and community content (together, “User Content”) through the Services. You retain ownership of your User Content. We don’t claim ownership.

You grant us a non-exclusive, worldwide, royalty-free license to host, store, process, reproduce, modify, display, transmit, and use your User Content as needed to operate, secure, improve, and provide the Services, enforce these Terms, comply with law, and support features you ask us for, including transcribing your voice and generating your weekly plan.

If you opt into community-sharing, contribution, API, MCP, workflow-sharing, or related features, you also grant us the rights reasonably necessary to display, route, summarize, analyze, attribute, or otherwise use that content under the applicable feature’s terms, settings, and permissions.

You confirm you have all rights needed to submit your User Content and that it doesn’t violate law, infringe third-party rights, or breach confidentiality obligations.

You can export your reflections and plans, or delete them entirely. Email privacy [at] virtualwednesday.com if you want help.

You agree not to:

• Violate any law, regulation, or third-party right.
• Misuse the Services to harass, abuse, threaten, defame, or impersonate others.
• Upload malware, malicious code, or harmful content.
• Attempt unauthorized access to accounts, systems, prompts, models, data, or infrastructure.
• Reverse-engineer, scrape, copy, or extract the Services except as permitted by law or with our written permission.
• Use the Services to build or train competing services using restricted content or unauthorized access methods.
• Submit confidential information you don’t have authority to disclose.
• Use the Services for emergency response, unlawful surveillance, discrimination, or other harmful activities.
• Interfere with the operation, security, integrity, or performance of the Services.
• Get around our rate limits, paywalls, or eligibility checks.

We may investigate violations and may suspend, remove, or report users or content where appropriate.

We may label certain features as beta, preview, experimental, labs, or alpha. Those features may be incomplete, unstable, modified, or discontinued without notice and may be subject to additional terms.

We provide beta and experimental features on an “as is” and “as available” basis and disclaim warranties to the maximum extent permitted by law.

You can stop using the Services and cancel your membership at any time.

We may suspend, restrict, or terminate access to all or part of the Services at any time, with or without notice, if we believe you’ve violated these Terms, created legal or security risk, failed to pay required fees, or otherwise harmed the Services or other users.

Sections that by their nature should survive termination will survive. This includes ownership, license rights, disclaimers, limitations of liability, dispute resolution, and any payment obligations that accrued before termination.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY, AND THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

WE DO NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR ACHIEVE ANY PARTICULAR RESULT, INCLUDING PERFORMANCE, BUSINESS, COMMUNITY, OR REVENUE OUTCOMES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VIRTUALWEDNESDAY AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, LICENSORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS INTERRUPTION, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID US FOR THE SERVICES IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS (US $100).

Some jurisdictions don’t allow certain exclusions or limitations, so portions of this section may not apply to you.

You agree to defend, indemnify, and hold harmless VirtualWednesday and its affiliates, officers, directors, employees, contractors, licensors, and agents from any third-party claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

• Your access to or use of the Services.
• Your User Content.
• Your violation of these Terms.
• Your violation of law or third-party rights.
• Your misuse of community, AI, API, MCP, or contribution-related features.

Read this section carefully. It changes how disputes get resolved. Most disputes will be settled by individual arbitration instead of in court, and you and we are waiving class actions and jury trials for those disputes. You can opt out within 30 days of accepting these Terms. See “30-day opt-out” below.

Informal resolution first. Before filing any formal claim, you and we will try to resolve the dispute informally. If you have a dispute, email legal [at] virtualwednesday.com describing what happened and the resolution you’re looking for. If we have one, we’ll email the address on your account. We then have 30 days to try to work it out before either side starts a formal proceeding.

Binding individual arbitration. If informal resolution doesn’t fix it, either of us may elect to resolve the dispute through binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules in effect at the time the arbitration is filed. The seat of arbitration is Davidson County, Tennessee. The arbitrator’s decision is final, and judgment on the award may be entered by any court with jurisdiction.

Carve-outs. Either of us may bring qualifying claims in small-claims court instead, and either of us may seek injunctive or equitable relief in court for actual or threatened intellectual-property infringement.

No class actions. To the maximum extent permitted by law, claims must be brought only in an individual capacity. You and we waive any right to bring or participate in a class, collective, coordinated, consolidated, mass, or representative action.

Jury-trial waiver. To the maximum extent permitted by law, you and we waive any right to a jury trial for any claim arising under these Terms or related to the Services.

30-day opt-out. You can opt out of binding arbitration and the class-action waiver within 30 days of first accepting these Terms. To opt out, email legal [at] virtualwednesday.com with the subject line “Arbitration Opt-Out” and include your name and the email associated with your account. Opting out has no effect on any other part of these Terms.

These Terms and any dispute arising out of or relating to them or the Services are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles.

If a dispute is not subject to arbitration, exclusive venue is in the state or federal courts located in or serving Nashville, Tennessee, and you and we consent to personal jurisdiction in those courts.

If you’re a consumer in a jurisdiction that gives you the right to bring claims in your local courts under your local law, this section doesn’t take that right away.

If any part of these Terms is held invalid or unenforceable, the rest still applies. Our not enforcing a term once doesn’t waive our right to enforce it later.

You can’t assign or transfer these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, restructuring, sale of assets, or by operation of law.

These Terms, together with our Privacy Policy and any product-specific terms we present, are the entire agreement between you and VirtualWednesday for the Services and supersede prior or contemporaneous understandings on that subject matter.